CRM Customer Relationship Management
Flexible and powerful, the Value-Centered Customer Service Workshop has improved
customer service and reduced training time for key companies. Typically one
day in length and customized for each client the workshop focuses on skills,
attitudes and values necessary for excellent customer service in the clients
environment from TOTAL QUALITY MANAGEMENT perspective.
Each participant receives feedback on strengths and blocks, and practices key
customer service techniques in a highly interactive setting.
Back to Previous Page