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- Upcoming Workshops
Date: Nov 3, 2008 

Sales Process From A to Z

An important ingredient in the successful retail or service business is good selling. Without it, many sales are lost -- sales that may mean the difference between success and failure. This workshop tells you how you can train yourself and your employees to become creative sales people by going back to basics ABC.
Success in selling is as simple as remembering the basics in your life:

  • Attitude
  • Behavior
  • Commitment

Making sure that these three elements are present in your sales techniques and you will better serve your customers.
Selling makes you responsible of the sales transaction, few salespersons feel the responsibility towards their clients, in this seminar you will witness the importance of being responsible & working as a team with your colleagues in order to succeed.

  1. Simple ABCs
  2. The importance of listening
  3. In sales, Questions are always the right answer
  4. How to deal with resistance
  5. Twelve easy ways to keep your customers loyal
  6. Understanding interpersonal communications essentials
  7. The human side of Sales
  8. Role play session
  9. Case studies


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  Worry about being better; bigger will take care of itself.
~ Gary Comer (1929–2006)

Since 2000, MINDSMASTER has:
- Engaged with 500  companies
- Trained 7000  professionals
- Targeted by 1,700,500  hits on site

MINDSMASTER Canada Inc. received "Seasons' Greetings" wishes from Prime Minister Jean Charest of Québec for the year 2007.
MINDSMASTER delivered 2 training sessions to the HR Department of the Canadian Federal Government on January 16, 2006 in Ottawa entitled "Stress Management & 12 Daily Practices To Guarantee Tomorrow's Success".
MINDSMASTER Canada Inc. prepared a comprehensive paper on the new Leadership Era in the world through the great changes happening for the World Bank Institute in June 2006.