Sales Process From A to Z
An important ingredient in the successful retail or service business is good
selling. Without it, many sales are lost -- sales that may mean the difference
between success and failure. This workshop tells you how you can train yourself
and your employees to become creative sales people by going back to basics ABC.
Success in selling is as simple as remembering the basics in your life:
Making sure that these three elements are present in your sales techniques
and you will better serve your customers.
Selling makes you responsible of the sales transaction, few salespersons feel
the responsibility towards their clients, in this seminar you will witness the
importance of being responsible & working as a team with your colleagues
in order to succeed.
- Simple ABCs
- The importance of listening
- In sales, Questions are always the right answer
- How to deal with resistance
- Twelve easy ways to keep your customers loyal
- Understanding interpersonal communications essentials
- The human side of Sales
- Role play session
- Case studies
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