Making Business Decisions
As a manager, you are faced with decisions every day. Some decisions are straightforward, such as deciding which team member to assign to a specific project. Others are more complex, such as selecting a new vendor or deciding to discontinue a product due to weak sales.
Many managers tend to view decision making as an event - a choice to be made at a single point in time, usually by an individual or a small group. In reality, however, significant decisions are seldom made in the moment by one manager or in one meeting. Important decisions, such as changing the strategic direction of a group or hiring a new manager, typically require time and input from many individuals and sources of information throughout an organization. Hence, decision making can more accurately be viewed as a process .
- What Is Decision Making?
- Setting the Stage
- Recognizing Obstacles
- Framing the Issue
- Generating Alternatives
- Evaluating Alternatives
- Making the Decision
- Communicating the Decision
- Implementing the Decision
- Assessing the Decision-Making Process
- Ethics and Decision Making
- Steps for Creating a Prioritization Matrix
- Steps for Using the Point-Counterpoint Technique
- Steps for Using the Intellectual Watchdog Technique
Tools & Forms
- Worksheet for Setting the Stage
- Worksheet for Evaluating Alternatives
- Communications Notification Form
- Worksheet for Assessing the Decision-Making Process
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