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Date: Jun 27, 2008 

Making Business Decisions


As a manager, you are faced with decisions every day. Some decisions are straightforward, such as deciding which team member to assign to a specific project. Others are more complex, such as selecting a new vendor or deciding to discontinue a product due to weak sales.

Many managers tend to view decision making as an event - a choice to be made at a single point in time, usually by an individual or a small group. In reality, however, significant decisions are seldom made in the moment by one manager or in one meeting. Important decisions, such as changing the strategic direction of a group or hiring a new manager, typically require time and input from many individuals and sources of information throughout an organization. Hence, decision making can more accurately be viewed as a process .

Outline

  • What Is Decision Making?
  • Setting the Stage
  • Recognizing Obstacles
  • Framing the Issue
  • Generating Alternatives
  • Evaluating Alternatives
  • Making the Decision
  • Communicating the Decision
  • Implementing the Decision
  • Assessing the Decision-Making Process
  • Ethics and Decision Making

Steps

  • Steps for Creating a Prioritization Matrix
  • Steps for Using the Point-Counterpoint Technique
  • Steps for Using the Intellectual Watchdog Technique

Tools & Forms

  • Worksheet for Setting the Stage
  • Worksheet for Evaluating Alternatives
  • Communications Notification Form
  • Worksheet for Assessing the Decision-Making Process

     

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MINDSMASTER Canada Inc. received "Seasons' Greetings" wishes from Prime Minister Jean Charest of Québec for the year 2007.
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